SkyKick has announced major improvements to its cloud management platform. New products and updates deliver enhanced data protection capabilities and customized security intelligence, and enable ITSPs to meet the growing demand for robust security solutions and conversations in the SMB market.
In an era dominated by data andartificial intelligence, safety it is a top concern for 88% of SMB customers. While overall IT budgets remain stable or even declining, 42% of SMB owners are willing to invest more in security and data protection solutions. SMB appetite for MSP security services continues to grow against the backdrop of increased adoption of Microsoft 365 (now with an estimated 382 million commercial users worldwide) and the proliferation of sensitive data being created in the cloud. ITSPs are struggling to meet the demand.
“As pioneers in Microsoft 365 cloud data protection and security, we closely monitor usage and adoption trends among customers and partners,” said SkyKick co-CEO Todd Schwartz. enterprise data security and protection, they need better and smarter tools. Our new products make it easy for ITSPs to not only meet customer demand, but also build a successful security practice that is easy to sell and easy to manage.”
SkyKick Announces Reimagined Cloud Backup Product, Offering Intelligent Data Protection for Microsoft 365. Exciting new features include SmartInsights , a new feature that improves customer engagement through insights into data growth and protection trends. Today's customers are proactively seeking to understand their data protection status. With SmartInsights , ITSPs can tap into this customer desire and turn data protection into a valuable differentiator.
Besides SmartInsights , the new Cloud Backup introduces a user-centric architecture that simplifies ease of use for ITSPs. Examples include a new group management feature, which scales the onboarding and offboarding processes. Extending the comprehensive coverage of Microsoft 365, data protection for Microsoft Planner is now also included. Overall, the new Cloud Backup reinvents data protection for the modern ITSP, reducing resolution times and increasing customer satisfaction.
Additionally, SkyKick has revamped its Security Manager solution, which now manages millions of SMB end users since its debut in fall 2022.
“For partners to fully deliver on the customer promise, they need to go beyond data protection. We created Security Manager to help partners be more proactive about security and build a stronger practice,” said SkyKick co-CEO Evan Richman. “Today, SkyKick announces Security Radar , a key innovation within Security Manager, purpose-built to provide 100.000 Microsoft cloud partners with data-driven security insights they can use to drive proactive, personalized customer engagement.”
Besides Security Radar , Security Manager is upgrading its proprietary Microsoft Partner Center Connector (PCI) with new sync technology that is 2x faster and more automated, further simplifying day-to-day customer management and GDAP compliance required by Microsoft.
“Security is a top priority for Kinetix and New Charter Technologies. We are excited about the new innovations in Security Manager and Security Radar it's a game-changer for us,” said Robert Herbaugh, a security and strategy specialist at a leading MSP. “By facilitating strong conversations with customers about security, it is helping us increase customer value and revenue growth.”
SkyKick also announces the next major release of its industry-leading migration suites. Between streamlined setup, better-performing sync technology, and a new highly configurable migration experience, SkyKick has reimagined the “easier way to Microsoft 365” with even more ease, flexibility, and control for the modern ITSP.
ITSPs, as well as their customers, deserve the peace of mind of knowing that their own technology is certified to be enterprise-grade and robust. Building on its many other certifications, the SkyKick platform and system are now certified to ISO 27001, ISO 27701 and Data Pro.
SkyKick co-CEO Evan Richman noted, “Our fundamental vision remains to be the platform of choice for ITSPs building and growing a business around Microsoft 365. With the major enhancements we're announcing now in Migrations , Backup, Security Manager and Certifications, we are confident that SkyKick will help IT partners stay ahead of the challenges and deliver truly differentiated value in the channel.”
SkyKick is a global provider of cloud management software for IT service providers. The company is headquartered in Seattle, Washington, and has offices in Amsterdam, Sydney and Tokyo. Its products are designed to help build successful cloud businesses by making it easy and efficient for IT providers to migrate, backup, manage and protect their customers in the cloud. More than 30.000 partners worldwide use SkyKick products to accelerate their cloud business, and the company has won numerous awards including being named Microsoft Partner of the Year, 2023 IAMCP Partner of the Year, Red Herring Top 100 North America, and one of the “100 Best Companies to Work For” in Washington State.
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