Kuwongolera kwa Omni-Channel ndi njira yeniyeni yogulitsa, yodziwika chifukwa chidziwitso chonse chogulitsa chimakhala chapakati. Palibe kusiyana pakati pa njira zogulitsa mwakuthupi ndi pa intaneti. Makasitomala atha kugula pamayendedwe osiyanasiyana ogulitsa, ayambe kusaka pa njira imodzi ndikumaliza kugula kwina.
Omni-Channel ndi njira yatsopano yogulira, yomwe imakupatsani mwayi wosankha kugula. Zikuwoneka zokongola kwambiri m'badwo watsopano wa ogula m'zaka za 21.
Ngakhale Omni-Channel amawoneka ngati akuwonjezera multichannel, njira ziwiri ndizosiyana kwambiri. Mu multichannel, ogulitsa amagwiritsa ntchito njira zambiri momwe angathere koma amayendetsedwa mosiyana. Mosiyana ndi izi, njira ya Omni-njira imaphatikizapo kukhazikitsa data. Omni-channel amatsogolera ogula kuti azikhala osadodometsedwa, ndikuchotsa malire pakati pa njira zosiyanasiyana zomwe amagwiritsa ntchito.
Njira zamagetsi ambiri idabadwa mwa kufuna kwaogulitsa, kugulitsa zinthu zambiri momwe zingathere. Omni-Channel amakulolani kuti muike makasitomala pakati pazogulitsa. Wogulitsa, wamalonda ali ndi mwayi "woganiza momwe makasitomala amaganizira". Zochita za Omnichannelised zimangogula ogula kwanthawi yayitali. Timayang'ana kwambiri kukonza phindu la makasitomala kuposa malonda amodzi.
Dziko logulitsa likusintha, njira ya Omni-yomwe ili ndi mbadwo watsopano wa Omni-Ogula ndi Omni-Ogulitsa
Ercole Palmeri
Laravel, wodziwika bwino chifukwa cha mawu ake okongola komanso mawonekedwe amphamvu, imaperekanso maziko olimba a zomangamanga zokhazikika. Apo…
Cisco ndi Splunk akuthandiza makasitomala kufulumizitsa ulendo wawo wopita ku Security Operations Center (SOC) yamtsogolo ndi…
Ransomware yakhala ikulamulira nkhani zaka ziwiri zapitazi. Anthu ambiri akudziwa bwino kuti kuukira ...
Opaleshoni ya ophthalmoplasty pogwiritsa ntchito Apple Vision Pro yowonera malonda idachitika ku Catania Polyclinic…
Kukulitsa luso la magalimoto pogwiritsa ntchito utoto kumakonzekeretsa ana maluso ovuta kwambiri monga kulemba. Kukongoletsa...
Gulu lankhondo zam'madzi ndi mphamvu yeniyeni yazachuma padziko lonse lapansi, yomwe yayenda kumsika wa 150 biliyoni ...
Lolemba lapitalo, Financial Times idalengeza mgwirizano ndi OpenAI. FT imavomereza utolankhani wake wapamwamba kwambiri padziko lonse lapansi…
Mamiliyoni a anthu amalipira ntchito zotsatsira, kulipira ndalama zolembetsa pamwezi. Ndi malingaliro odziwika kuti…
