Engqungqutheleni yakhe yaminyaka yonke kabusha: Mars 2022 I-Amazon imemezele ukuthi i-Alexa maduze izokwazi ukukhuluma nathi ngokulingisa amazwi abantu bangempela, ngenxa yobuhlakani bokwenziwa.
KwakunguRohit Prasad, umqondisi wesayensi wephrojekthi ye-Alexa Ukuhlakanipha okungekhona okwangempela, phakathi nenkulumo yakhe eyisihluthulelo ethi ngenxa yesici esisha, isikhulumi esihlakaniphile sase-Amazon sizovumela abasebenzisi ukuthi baguqule ubudlelwano bomuntu siqu bube yinto "ehlala njalo" ("ubudlelwano bomuntu obuhlala njalo").
Uma othile engacacile ukuthi uPrasad wayebhekisela kuyiphi, isithombe somfana omncane owaphendukela ku-Alexa wambuza esikrinini esikhulu futhi wambuza: "Ugogo angaqeda ukufunda 'I-Wizard of Oz'?". U-Alexa uphendula ngokushesha "Kulungile!" futhi kusukela ngaleso sikhathi kuzwakala izwi lowesifazane osekhulile livela kudivayisi njengoba eqala ukufunda inganekwane kaFrank Baum enganeni.
"Ugogo okhona kulesi simo akasekho kithi", uTony Dokoupil, intatheli ye-CBS News, uzogweba u-algid. ukuphawula Isethulo sikaPrasad.
Kakade ngoJulayi 2017 insizakalo eshicilelwe ngabakwa-WIRED yavusa imizwa, esatholakala nanamuhla YouTube, lapho inhlolokhono yevidiyo ikhuluma ngendaba yochwepheshe bekhompiyutha "owaguqula uyise owayefa waba i-AI".
Lapho uJames Vlahos eqaphela ukuthi uyise wayebulawa isifo esingelapheki, wanquma ukulondoloza izinkumbulo zikayise ohlwini olude lwamafayela alalelwayo nombhalo, wabe esewabeka ku-smartphone yakhe.
Kodwa lokhu kwakumane kuyisiqalo: nge-algorithm yobuhlakani bokwenziwa, uJames wenza ifoni yakhe yakwazi ukuphendula imibuzo ngokubuyisela okulalelwayo okufanelekile nemibhalo kayise, okwenza kube nengxoxo phakathi kwabo bobabili okungenzeka kakhulu. Ngezinhloso zikaJames, i-algorithm yayizokwenza inkhulumomphendvulwano noyise ibe nokwenzeka futhi nangemva kokufa kwakhe, futhi kwaba njalo.
Kodwa inhlolokhono ithatha ithuba elingajwayelekile ekugcineni. Lapho uJames ebuza uyise ongasekho "Uyangithanda?" impendulo ibonakala igwema: “Hawu! Bengikukhumbule kakhulu! Sifuna ukukhuluma ngani?"
Kungaleso sikhathi lapho uJames eqala khona ukuzindla ngokujulile ngalokho okwenzeka: “Ngadumala ngokungabaza kukababa ukungitshela ukuthi uyangithanda.” kusho uJames ngobuhlungu. “Ubaba kufanele azazi izimpendulo zemibuzo enjengale, kodwa akazazi. Ngiqonde ukuthi bengifuna ukumuzwa esho."
Futhi kulapho isimo siba nzima khona.
Isipiliyoni sikaJames sekuyibhizinisi, inhlangano engenzi nzuzo ethembisa abantu ukuthi bazoxhumana nabangasekho nge-AI. Isevisi ekhokhelwayo lapho noma ubani angabuyisela othandekayo ekuphileni ngokudlulisela izinkumbulo zakhe kuhlelo lokusebenza.
Kodwa uma sicubungula imithelela ejulile yengqondo yokuhlangana nomuntu omthandayo oshonile, asikwazi ukushiya ngaphandle ukuthi le sevisi ingaholela eziyalungwini ezintsha nezingalindelekile emphakathini. Ngokwesibonelo, ingabe sikulungele ukuphila emphakathini wabantu abathi, esikhundleni sokulila, bathembele enkonzweni ekhokhelwayo ukuze bahlale begxilile kokuhlangenwe nakho okujabulisayo ekuphileni njengaku-loop? Uma namuhla inkumbulo yethu icubungula izinkumbulo ezibuhlungu ngendlela yokuzivikela, kuyoba njani kusasa lapho ngokuzikhohlisa singaziguqula zibe into engakaze ibe buhlungu futhi ehlale ijabule ngokuzenzela?
I-Amazon ayikhuthazi inqubekelaphambili yesayensi, futhi ibheka izindawo ezintsha lapho ingabeka khona imikhiqizo futhi ibheke lapho kungakaze kube khona muntu owake walokotha.
Ubuchwepheshe i-Alexa ezokhiqiza ngabo kabusha amazwi namathoni abantu bangempela ama-algorithms aziwa isikhathi eside. Singathi: akukho okusha phansi kwelanga. Kuyisicelo sabo esithembisa ukucekela phansi, ukucasulwa okufinyelela umkhawulo wezimiso zokuziphatha zanamuhla.
Nge-Alexa, i-Amazon ibonakala ifuna ukwakha eduze komsebenzisi ngamunye inkumbulo yangempela egcwele abantu abathandekayo nabalahlekile. Indawo yokukhululeka lapho sonke singakhetha ukungavalelisi esikhathini esedlule, sikwazi ukukhetha ukukukhumbula ngokungapheli ngenxa yesofthiwe.
Kuzokwenzekani uma uJames Vlahos, ekhungathekiswe ukungakwazi kukayise (ongasekho) ukumbonisa uthando, enquma ngolunye usuku "ukulungisa", ngokulungisa imigqa embalwa yekhodi, lesi sici somlingiswa wakhe kanye nokunye okufana nobaba ayemfuna?
Futhi, ubani ozovimba abasebenzisi be-Alexa ukuthi bayalele isipikha esihlakaniphile ukuthi sidlale indima yomuntu ophile ngokuphelele kithi, sithuthukise uhlobo olusha lwe-fetishism yedijithali ebesingakezwa isidingo sayo?
Ake sizame ukucabanga ngesithandwa esidumele esiguqula i-Alexa ibe into yothando lwakhe, singakhohlwa ukulungisa umlingiswa wakhe ukuze asigobe ezidingweni zakhe ezingokomzwelo nezihlekisayo. Ingabe lena kungaba indlela yokululaza ubudlelwano babantu futhi ifake izimpilo zezifundo ezintekenteke kakhulu ezinhlotsheni ezintsha zothando, ezihlukaniswe ngokoqobo futhi zigxile kumathuluzi ezobuchwepheshe aqondiswa izinkampani zesevisi zamazwe ngamazwe?
Umgomo we-Amazon uwukwenza amathuluzi aheha ukunaka kwabantu futhi ababandakanye kakhulu emisebenzini ye-inthanethi. Ukubandakanyeka kwabasebenzisi kakade kuthinta izindawo eziningi zempilo yangasese futhi kuyinhloso ye-Amazon ukuhamba futhi ithathe okusha, okubandakanya indawo yemizwa, uma kunesidingo, njengasempini yokuhlala lapho indawo yokunqoba iyimfihlo yomuntu ngamunye wethu.
Kodwa uma ukuxhaphaza imizwa nobuhlungu kuwumngcele omusha, imiphumela yokuziphatha yalokhu kuziphatha kufanele ibhekwe ngokujulile: insimu akufanele ishiywe ikhululekile kulabo abahlose ukuxhaphaza ubuchwepheshe obusha ukuze benze izinhlobo ezintsha zokubandakanyeka eziba izinhlobo zokukhwabanisa.
Ingabe mhlawumbe sifuna ukuguqula izizukulwane ezintsha zibe izixuku zezifundo ezikhuliswa imizwa yobuchwepheshe futhi ezingakwazi ukuziphendukela ngokwemvelo kokuhlangenwe nakho kwazo kwempilo?
Isigaba se- Gianfranco Fedele
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